Landlord Portal Login

Landlord Portal Instructions

Landlord Portal Instructions
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Logging in

  1. Go to: Akron Housing Tenmast
  2. Type in your username and password
    • If you are not yet registered, click the New User link on the right side of the login page.
    • Please get in touch with Kathy Patton at kpatton@akronhousing.org to get a registration key if you have not already done so.
  3. You are not able to get a registration key until you have received a payment for your first unit.
2

Announcements

  1. As soon as you log into the Portal, you will be able to see the most current announcements
  2. Choose “Landlord Library” from the list on the left to find other useful information such as previous newsletters, the Inspection Handbook, and current utility rates
  3. Choose “1099” to view your current and previous year’s 1099s
3

Payment Information

Choose “HAP Detail” from the list on the left for your most recent payment information

  • This screen lists the date of payment, total payment amount, tenant name and address, and payment amount for each tenant
  • If you have an adjustment added to a regular payment, the breakdown of the payment is not available on the Landlord Portal. Please call our office if you need an itemized list of amounts for a tenant
  • If you have more than one owner name under your Landlord Portal account, use the drop-down list in the middle of the screen to review information for each owner

Choose “HAP History” from the list on the left for previous payment information

  • This screen lists all previous payments
  • To see more detail, click on the Payment Number
  • To review older information, change the date range across the top of the screen
4

Inspection Information

  1. Choose “Inspection Listing” from the list on the left
  2. From this screen, you can sort by type of inspection or view a list of all of your inspections
  3. This screen lists the scheduled inspection dates, previous inspection dates, inspector name, and current status
  4. To see the list of inspection fail items, click on the word “Fail” in the Inspection Status column
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Tenant Rental Portion

Choose “Inspection Listing” from the list on the left

  1. Click on the tenant’s address
  2. This screen lists the total contract rent, allotment for utilities, AMHA’s portion, and the tenant’s portion of rent